Contact

Get in touch.

Email is the fastest way to reach us. We aim to respond to support requests within one business day.

@

Support

Account, app issues, feature questions — anything to do with CloakID.

support@cloakid.app

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Billing

Subscription questions, refund requests, invoice questions.

billing@cloakid.app

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Privacy & Legal

Privacy concerns, data subject requests, and legal matters.

privacy@cloakid.app

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Response targets

These are targets during our support hours, not guaranteed response times.

  • Support: one business day
  • Billing: one business day
  • General inquiries: two business days
  • Urgent security issues: four business hours
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Business hours

Monday – Friday
9:00 AM – 6:00 PM Eastern Time

Emails sent outside business hours are queued for the next business day.

Partnerships & business inquiries

For partnership opportunities or press inquiries, drop us a line and we'll get back to you.

hello@cloakid.app →

Before you contact us

Support center

Common questions, quickstart guide, and troubleshooting.

Visit Support →

Pricing

Plan details, feature comparison, and subscription terms.

View Pricing →

About

Learn about Niobium LLC and the mission behind CloakID.

About us →

Niobium LLC

Creators of CloakID — a privacy-first phone identity management system.

CloakID gives you real phone numbers you can hand out without handing over your identity. Calls get screened before your phone rings. Numbers you regret are a tap away from being retired.

© 2026 Niobium LLC. CloakID is a product of Niobium LLC.