Contact

Get in touch.

Email is the fastest way to reach us. Support tickets get a response within 24 hours, usually faster.

@

Support

Account, app issues, feature questions — anything to do with CloakID.

support@cloakid.app

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Billing

Subscription questions, refund requests, invoice questions.

billing@cloakid.app

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Privacy & Legal

Privacy concerns, data subject requests, and legal matters.

privacy@cloakid.app

Response times

  • Support: within 24 hours
  • Billing: within 24 hours
  • General inquiries: within 48 hours
  • Urgent security issues: within 4 hours

Business hours

Monday – Friday
9:00 AM – 6:00 PM EST

Emails sent outside business hours get queued and answered first thing the next business day.

Partnerships & business inquiries

For partnership opportunities or press inquiries, drop us a line and we'll get back to you.

hello@cloakid.app

Before you contact us

Support center

Common questions, quickstart guide, and troubleshooting.

Visit Support →

Pricing

Plan details, feature comparison, and subscription terms.

View Pricing →

About

Learn about Niobium LLC and the mission behind CloakID.

About us →

Niobium LLC

Creators of CloakID — a privacy-first phone identity management system.

CloakID gives you real phone numbers you can hand out without handing over your identity. Calls get screened before your phone rings. Numbers you regret are a tap away from being retired.

© 2026 Niobium LLC. CloakID is a product of Niobium LLC.