Every plan includes real US numbers, call screening, SMS, and voicemail. Monthly plans, no contract. Cancel anytime.
Already subscribed? Manage or cancel from Profile → Manage subscription in the app. Executive and Office are arranged with us directly — read about Executive.
$14.99 charged monthly. Same price in the App Store and on the web.
$34.99 charged monthly. Same price in the App Store and on the web.
Not sold in the app. Arranged directly and invoiced through Stripe.
One contract, billed to the company.
| Personal$14.99 / mo | Pro$34.99 / mo | Executive$249 / mo | Officeby agreement | |
|---|---|---|---|---|
| Private numbers (total, incl. temporary) | Up to 3 | Up to 6 | Up to 15 | Per member |
| Temporary numbers within total | 1 | 2 | 3 | Per member |
| Connected call minutes per monthly usage period | 200 | 600 | 2,000 | By agreement |
| Outgoing SMS parts per monthly usage period | 400 | 1,000 | 4,000 | By agreement |
| Replacement numbers per monthly usage period | 2 | 3 | 6 | By agreement |
| Where to buy | App Store or web | App Store or web | Contact us | Contact us |
| Call screening | Included | Included | Included | Included |
| Voicemail with transcription | Included | Included | Included | Included |
| Real SMS & outbound calls | Included | Included | Included | Included |
| Concierge onboarding | — | — | Included | Every member |
| Priority support | — | — | Included | Included |
A usage period is one month anchored to your subscription start date, not the calendar month. Usage allowances reset monthly, even when you pay annually. Temporary numbers last 7 days and count toward your total. A minute is any connected call on your numbers, incoming or outgoing, rounded up per call; screening time and voicemail are not counted. SMS counts outgoing message parts only (an MMS counts as 3); incoming texts are never counted. When you reach a limit, calls already in progress are never cut — new incoming calls go to voicemail and new outgoing calls and texts are declined until your next monthly allowance reset. You can always release or delete a number.
CloakID Personal ($14.99/month) and CloakID Pro ($34.99/month) are auto-renewing monthly subscriptions. On iPhone they are purchased through Apple In-App Purchase and billed to your Apple ID; on the web and on Android they are billed securely via Stripe. Prices exclude applicable sales tax where it is added at checkout. CloakID Executive ($249/month or $2,400/year) is arranged directly and invoiced through Stripe.
Your subscription renews automatically for the same period and price unless canceled at least 24 hours before the end of the current period. You can cancel anytime; access continues until the period you paid for ends. Usage allowances reset monthly, including on annual Executive subscriptions, and do not roll over.
By subscribing you agree to our Terms of Service and Privacy Policy.
Yes. Open the app’s side menu → Profile → Manage subscription. If you bought on iPhone, that opens your Apple subscription settings; if you bought on the web or Android, it opens the Stripe billing portal, where you can cancel future renewals, update your payment method, and view invoices. Access continues through your paid period. Billing help.
Access continues through your paid period. After it ends, your numbers become eligible for release following a 7-day grace period. Do not rely on continued service during that grace period. Once a number is released, it cannot be recovered.
Yes. Personal is $14.99/month and Pro is $34.99/month wherever you buy. Buy in the iPhone app to pay through Apple, or at app.cloakid.app to pay by card through Stripe. Android users subscribe through the web checkout.
A call that is already connected is never cut off. Once your minutes are used up, new incoming calls go straight to voicemail and new outgoing calls are declined until your next monthly allowance reset. Once your outgoing SMS parts are used up, new outgoing texts are declined; incoming texts keep arriving. The app tells you when you are close to and at a limit. Need more? Move up to Pro from Manage subscription, or talk to us about Executive.
Swapping the number on an existing persona, or putting a new number into a slot you freed by releasing one, counts as a replacement for that monthly usage period. Setting up a number in a slot you have never used does not. You can always release or delete a number, even after you have used your replacements — the slot just stays empty until your next monthly allowance reset.
Yes, from Profile → Manage subscription in the app. Your numbers, screening rules, messages, and call history all carry over; the higher limits apply from the moment the upgrade is confirmed.
Office is a custom agreement for households and teams. We agree on members, setup support, access, and billing with you before purchase. It is not a self-serve team dashboard. Talk to us.
Up to 15 numbers, higher allowances, a setup call with you or your assistant to organize your numbers and configure the screening rules for each one, and priority support. Executive is not sold in the app — here is how it works.
On iPhone, whatever payment method is on your Apple ID. On the web and Android, Stripe checkout shows the cards and payment methods available for your device and location. Executive and Office billing is arranged by agreement.