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Account deletion

Delete your
CloakID account.

CloakID by Niobium LLC. This page explains exactly how to permanently delete your account and what happens to your data.

How to delete from the app

You can delete your account directly from the CloakID app in just a few taps:

  1. 1Open the CloakID app on your device
  2. 2Tap the menu icon (top-left corner) to open the side menu
  3. 3Tap Profile
  4. 4Scroll down to the Danger Zone section
  5. 5Tap Delete Account
  6. 6Read the warning and tap Continue
  7. 7Type DELETE to confirm, then tap Delete Forever

What data is permanently deleted

When you delete your account, the following is permanently deleted and cannot be recovered:

  • Your user account & profile
  • All personas & phone numbers
  • Call history & call logs
  • All SMS & MMS messages
  • Contacts & approved callers
  • Trusted caller lists
  • Push notification settings
  • Voicemail recordings

Data retention

No user data is retained after account deletion. All phone numbers are immediately released back to the telephony provider and cannot be recovered. This action is permanent and irreversible.

Need help?

If you can't access the app or need assistance deleting your account, email us with the address associated with your account and we'll process your request.

support@cloakid.app