Delete your CloakID account.

Before deleting your account, cancel future subscription renewals from Profile → Manage subscription and save anything you need. Delete individual voicemails in the app if you also want their stored audio removed. Then follow these steps:

1. 1Open the CloakID app on your device
2. 2Tap the menu icon (top-left corner) to open the side menu
3. 3Tap Profile
4. 4Scroll down to the Danger Zone section
5. 5Tap Delete Account
6. 6Read the warning and tap Continue
7. 7Type DELETE to confirm, then tap Delete Forever

Deleting your account removes the following app records. Stored media and provider records are handled separately, as explained below:

• Your user account & profile
• Persona records; phone-number release is requested
• Call history & call logs
• All SMS & MMS messages
• Contacts & approved callers
• Voicemail entries in your call history
• Push notification settings
• Local subscription profile; provider billing records are separate

Account deletion is permanent. Released numbers cannot be recovered. Number release and media cleanup depend on separate provider operations, so they may not finish at the moment your account is removed.

What may remain

Message media is scheduled for cleanup. Stored voicemail audio, backups, and provider records may remain after app records are deleted. Delete individual voicemails before account deletion, or contact privacy@cloakid.app about remaining stored media.

Billing, security, and abuse-prevention records may be retained for accounting, disputes, fraud prevention, or legal obligations. A one-way phone-number hash may be retained for up to 180 days for trial accounts that never subscribed. See the Privacy Policy for retention details.

Account deletion does not replace subscription cancellation. Cancel through Apple (if you bought in the iPhone app) or Stripe (web or Android) before deleting your account. Contact billing@cloakid.app if you have already deleted it and need billing help.